The terms for using FullCycle.

1. Agreement to these terms

These Terms and Conditions (“Terms”) are an agreement between you and FullCycle Workforce, LLC, a Utah limited liability company (“FullCycle”, “we”, “us”). They cover this website, the FullCycle software (including app.fullcycleworkforce.com, portal.fullcycleworkforce.com and our job pages), our recruiting, onboarding, training and payroll services, and the text messages we send (together, the “Services”).

By using the Services you agree to these Terms. If you use them for a company, you agree for that company and confirm you can. If you don’t agree, don’t use the Services.

2. Who uses FullCycle

• Customers - businesses that use our software or services to hire and manage their people, and the staff they give access to.
• Applicants and new hires - people who apply for a job with FullCycle or with a customer, and complete interviews, assessments, offers and onboarding through FullCycle. When you apply to a customer, that customer is your prospective employer and decides who it hires; FullCycle provides the tools.
• Visitors - anyone browsing this website or requesting a demo or analysis.

3. Customer agreements come first

If your company has signed an order form, services agreement or other written contract with FullCycle, that contract governs your company’s use of the Services, including fees, service levels, data processing and liability. These Terms fill in anything it doesn’t cover. Where the two differ, the signed contract wins.

4. Accounts and security

Keep your login details to yourself and tell us right away at sales@fullcycleworkforce.com if you think someone else has used your account. You are responsible for what happens under your account. Customers are responsible for who they give access to, and for removing access when someone leaves.

Give us accurate information, and keep it up to date. Applicants: the information in your application must be true and your own.

5. Acceptable use

When you use the Services, don’t:

• break the law, including employment, anti-discrimination, privacy and consumer-protection laws;
• upload anything you don’t have the right to share, or anything harmful, misleading or offensive;
• use FullCycle to send messages people didn’t agree to, or to market to applicants or employees;
• try to get into accounts, data or systems you aren’t allowed into, or test, scan or disrupt the Services;
• copy, resell, scrape or reverse-engineer the software, or use it to build a competing product.

We may suspend access that breaks these rules or puts others at risk.

6. Your information

Customers own the data they and their applicants and employees put into FullCycle. We use it to provide the Services to that customer, to keep them secure and working, and as the law requires - not for anything else, and we never sell it. Applicants’ information is shared with the customer they applied to.

Our privacy notice explains how we handle information, including phone numbers we text.

7. Text messages

FullCycle text messages are sent by FullCycle Workforce, LLC to people who agreed to receive them:

• Job applicants - about their own application to FullCycle or to an employer that uses FullCycle: confirmation that it arrived, interview scheduling and reminders, assessments, offers and onboarding paperwork. An employer’s texts name it, as “Acme Roofing via FullCycle”.
• Employees of FullCycle and its customers - about interviews they host and new hires on their teams.
• FullCycle app users - about their login and their company’s account.
• Business prospects who requested a call with FullCycle - confirmations and reminders.

We never send marketing or promotional texts.

How you agree. Only by ticking an unchecked box that says what you will receive: on a job application, on your interview booking page, under Settings › Notifications in the FullCycle app, or on a form on this website. Agreeing is never required to apply for a job, book an interview, or contact us.

How often, and what it costs. Message frequency varies with your application, meetings or account. Message and data rates may apply, according to your mobile plan.

Stopping and help. Reply STOP to any message to stop receiving texts; we’ll send one confirmation and nothing more. Reply START to opt back in. Reply HELP for help, or email sales@fullcycleworkforce.com.

Carriers. Mobile carriers are not liable for delayed or undelivered messages.

Privacy. No mobile information will be sold or shared with third parties or affiliates for promotional or marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our privacy notice.

8. Fees

Prices for the software and services are on our pricing page or in your order form. Fees are due as your plan or order form says and, unless it says otherwise, are not refundable. We’ll give customers at least 30 days’ notice before changing the price of a plan they already have. Applicants never pay anything to apply.

9. Our software and content

FullCycle owns the software, this website, and our training materials, designs and brand. We give you a limited, non-transferable right to use them while you’re allowed to use the Services, for their intended purpose. If you send us feedback or ideas, we may use them without owing you anything.

10. Other services we connect to

The Services work with tools from other companies - for example video meetings, calendars, e-signature, background checks and job boards. Your use of those tools is also covered by their own terms, and we aren’t responsible for them.

11. Hiring decisions

FullCycle helps customers find, screen and onboard people, including with automated scheduling, reminders and AI-assisted summaries. Customers make their own hiring and employment decisions and are responsible for them, and for using the Services in line with employment law. FullCycle does not promise that any applicant will be hired or that any hire will work out.

12. Disclaimers

Except where a signed contract says otherwise, the Services are provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We work to keep the Services running and accurate but can’t promise they will be uninterrupted or error-free.

13. Limits on liability

To the fullest extent the law allows, FullCycle won’t be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim about the Services is limited to the greater of the amount you paid us in the 12 months before the claim, or $100. Some places don’t allow these limits, so they may not all apply to you.

14. Indemnity

If you or your company use the Services in breach of these Terms or the law, you agree to cover FullCycle’s reasonable costs, including legal fees, from claims that result.

15. Ending your use

You can stop using the Services at any time. We may suspend or end access for a serious or repeated breach of these Terms, or if the law requires it. Customers can export their data for 30 days after their account ends, unless their contract says otherwise. Sections that by their nature should continue - like fees owed, our ownership, disclaimers and limits on liability - continue after it ends.

16. Governing law

These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-law rules. Any dispute goes to the state or federal courts located in Utah County, Utah, and you and we agree to their jurisdiction.

17. Changes to these terms

We may update these Terms. We’ll change the date at the top, and tell customers about significant changes by email or in the app before they take effect. Continuing to use the Services after that means you accept the new Terms.

18. Contact us

FullCycle Workforce, LLC, Orem, Utah. Email sales@fullcycleworkforce.com.